+88 01817 543073 [email protected] 95/1 New Elephant Road, Zinnat Mansion, Dhaka-1205

Established IT Partner · Dhaka, Bangladesh

Complete IT Sales, Repair & Setup for Every Workplace

From branded and custom PCs to CCTV, networking, office equipment and expert repair — one accountable partner for products, setup and long-term support.

  • 24×7Technical support
  • 17+Corporate clients
  • 18Services & solutions
An Alien IT Solution engineer inspecting a laptop in a bright, minimal office
Fast turnaroundDiagnosis to delivery, on promise
Branded & Clone PCTiny PCCCTV SetupNetworkingOffice EquipmentRepair & AMC
A technician carefully servicing a laptop on a clean white workbench Close detail of precision tools and a laptop hinge
SinceYears of
experience

Introduction

We keep your technology running, so your business never stops.

ALIEN IT SOLUTION has certified technicians who bring years of experience in repairing laptops and desktops, PC and Mac computers. We do our best to resolve your computer issues in a timely manner, and we promise fast turnaround on any computer repair and sales in Bangladesh.

  • Certified, experienced in-house technical team
  • One-stop solution for repair, sales and supply
  • Long-term maintenance contracts for corporate clients
  • Competitive pricing with honest recommendations
Talk to our service desk

By the numbers

A quiet standard of service, kept for years.

From a single laptop screen to an institution-wide rollout, our work is measured in uptime, honest advice and relationships that last.

17+Corporate & institutional clients
10 yrsLongest continuous service contract
24×7Technical support availability
18Services & solutions under one roof

What we do

Complete services for every device and office

From a single laptop screen to a full office hardware rollout, our team handles it end to end — with clear advice at every step.

01

Computer Repair & Sales

Desktop and workstation diagnosis, repair, build, configuration and supply for homes and offices.

02

Laptop Repair & Sales

Professional experts repair and service all brands of laptop with top-notch quality at competitive prices.

03

Laptop Screen Replacement

Panel sourcing and precise replacement for cracked, flickering or dead laptop displays.

04

Data Recovery

Careful recovery of critical business and personal data from failing drives and corrupted storage.

05

Virus Repair

Malware removal, system cleanup, OS recovery and preventive security configuration.

06

Hardware & Software Upgrade

RAM, SSD, graphics and licensed software upgrades that extend the life of your equipment.

07

Hardware Peripherals Sales

Printers, scanners, UPS, networking products, projectors and interactive boards.

08

Apple Mac Repair

Specialist servicing for MacBook and iMac hardware, upgrades and software issues.

Products & solutions

Everything your workplace needs, supplied and set up.

Choose the right device, infrastructure or support plan with practical advice from one experienced team — from purchase to installation and after-sales care.

ComputingOffice EquipmentInfrastructureSupport
Security cameras installed in a bright modern office01Security

CC Camera Sales & Setup

Camera supply, positioning, installation and monitoring setup for offices, shops, warehouses and homes.

Discuss a CCTV setup →
Compact tiny PCs arranged beside a desktop monitor02Computing

Branded, Clone & Tiny PCs

Branded desktops, custom-built clone machines, laptops and compact Tiny PCs matched to your work and budget.

Find the right machine →
Computer accessories arranged neatly on a white desk03Accessories

Computer Accessories

Monitors, keyboards, mice, webcams, headsets, SSD, RAM, cables, USB hubs and everyday peripherals.

Request accessories →
Modern UPS power backup units beside a small desktop04Power

UPS & Power Backup

Reliable UPS and backup solutions for desktops, printers, servers and essential network equipment.

Plan power protection →
Multifunction printer and toner in a bright office05Print

Printer, Scanner & Photocopier

Printers, scanners, digital photocopiers, toner and cartridges — with supply, setup and service support.

Send an equipment list →
Organised office network rack with switches and patch cables06Network

LAN, Wi-Fi & Networking

Routers, switches, access points, structured cabling and dependable office network setup.

Plan your network →
Meeting room with interactive display and projector07Display

Projector & Interactive Display

Projectors, interactive boards and LED smart touch displays for classrooms, training rooms and meetings.

Equip a smart room →
Server cabinet and professional tower workstation08Enterprise

Server & Workstation Supply

Business workstations and server hardware selected for demanding corporate and institutional workloads.

Discuss specifications →
IT engineer providing onsite support in a client office09Support

AMC & On-site Maintenance

Tailored maintenance coverage, scheduled checks and onsite assistance for offices and institutions.

View maintenance options →
Laptop and backup drive on a clean office desk10Software

Software, OS & Data Backup

Licensed software support, operating system installation, secure configuration and practical backup setup.

Ask about software support →

Technology coverage

Multi-brand experience, one service relationship.

We work across business environments that include HP, Dell, Apple Mac and Ricoh equipment, alongside custom-built computers and compatible peripherals.

HPDellApple MacRicohCustom PCMulti-brand

How we work

A clear path from requirement to reliable result.

Whether it is a repair, a product order or a full setup, every assignment moves through a visible, accountable process.

  1. 01

    Listen

    We understand your device issue, product list, site and business priority.

  2. 02

    Assess

    Our team checks compatibility, condition, coverage and practical options.

  3. 03

    Quote

    You receive a clear recommendation and scope before work begins.

  4. 04

    Deliver

    We repair, supply or install with careful configuration and testing.

  5. 05

    Support

    Handover, guidance and ongoing service keep your technology productive.

Maintenance partnerships

Support that grows with your organisation.

From scheduled preventive care to multi-year institutional relationships, we shape maintenance around your equipment, locations and operational needs.

Request an AMC discussion
01

Scheduled Care

Planned health checks and preventive maintenance for everyday office equipment.

02

Priority On-site

Responsive onsite support for organisations that depend on daily technology uptime.

03

Institutional Coverage

Tailored, longer-term support across multiple devices, departments or locations.

We fix all computer brands and all problems — one stop solution for all your computing productivity.

Alien IT Solution Service Commitment
A modern institutional building under a pale blue sky

Corporate customers

Our clientele

Institutions across Bangladesh

Supply, service and multi-year maintenance contracts with government bodies, universities and private enterprises.

Islamic University (IUT)

Board Bazaar, Gazipur

Computer hardware supply, interactive board & projector supply.

Dhaka WASA

Karwan Bazar, Dhaka

Networking product supply.

Cargo Transport International

186/1 Inner Circular Road, Motijheel, Dhaka

Networking products, desktop, laptop, printer & peripherals. 5-year maintenance contract.

BIWTA

Motijheel, Dhaka

Computer, printer and UPS supply.

Narsingdi Technical Training Centre

Shaspur, Shibpur, Narsingdi

Dell PC, HP printer, Ricoh photocopier, scanner and UPS.

Bangladesh Krishi Bank Ltd

Motijheel, Dhaka

Desktop, laptop, UPS and toner supply. 3-year maintenance contract.

Shahjalal University of Science & Technology

Sylhet-3114

Computer goods supply.

Zonal Settlement Office

Shahid Taj Uddin Ahmed Sarani, Tejgaon, Dhaka

Computer, laptop and printer supply.

The National Overseas Services

55/5 Naya Paltan, Dhaka-1000

Computer, laptop, printer, scanner & digital photocopier. 10-year service contract.

Latif Travels

Motijheel, Dhaka-1000

Computer, laptop and printer supply.

RAJUK

Dhaka

Computer, laptop and printer supply.

Bentrans (Pvt) Ltd

Road 1, House 101, Dhaka

Computer, laptop & printer sales and service. 10-year maintenance contract.

Total Broadcasting Network

43/2 Ring Road, Shyamoli, Dhaka-1202

Desktop, laptop and printer sales & service. 6-year maintenance contract.

Ministry of Land

Dhaka, Bangladesh

Computer, printer, scanner and UPS supply.

Zakir Enterprise

Mohakhali DOHS, Dhaka

HP workstation and HP server supply.

Darus Sunnah Fazil Madrasah

Tengra, Rajnagar, Moulvibazar

LED smart touch screen monitor supply.

Buds KG & Junior School

College Road, Habiganj

Computer and laptop supply.

A calm consultation over a laptop in a bright, minimal meeting room Considered advice, before any repair begins

Why clients stay

Good service is mostly about being dependable.

Our clients return because the process is simple: we listen, we diagnose carefully, and we do exactly what we said we would.

  1. 01

    One accountable partner

    Repair, sales, supply and maintenance handled under a single roof.

  2. 02

    Certified hands, honest advice

    Experienced technicians recommend only what your device actually needs.

  3. 03

    Turnaround you can plan around

    Timely diagnosis, clear timelines and long-term maintenance contracts.

Start a conversation
A bright, uncluttered service desk interior in soft daylight
Service, without the noise.

Leadership

Proprietor · Senior Hardware Engineer

Md. Shamsul Huda Shahid

Leading Alien IT Solution's technical practice, Mr. Shahid brings deep hardware engineering expertise to every corporate deployment, maintenance contract and service request the company undertakes.

Useful answers

Before you send a requirement

Not sure where your request belongs? These quick answers cover our most common product, setup and support enquiries.

Ask a different question →
Can you supply and set up a complete office?

Yes. We can combine computers, laptops, printers, networking, UPS, CCTV and related accessories into one coordinated requirement.

Do you support both branded and custom-built computers?

Yes. We supply branded machines, carefully configured clone PCs, laptops and compact Tiny PCs according to purpose and budget.

Can you visit our office for installation or maintenance?

On-site setup and maintenance are available for suitable corporate and institutional requirements. Share your location and scope for planning.

Do you offer longer-term maintenance contracts?

Yes. Alien IT Solution has experience with multi-year service relationships. Coverage is tailored to the equipment, response needs and locations involved.

Do you serve clients outside Dhaka?

Our portfolio includes institutions across Bangladesh. Product supply and service arrangements depend on the location and requirement.

Contact us

Let's discuss your IT requirement

Send us your repair request, supply enquiry or maintenance contract requirement — our service desk responds promptly.

  • Office
    95/1 (1st Floor), Zinnat Mansion,
    New Elephant Road, Dhaka-1205
  • Phone(88) 01817 543073
    0183-3039275 · 0181-9231477
  • Webwww.alienitsolution.com

Send an enquiry

Prefer to write directly? [email protected]

↑